Wd Elements Not Showing Up On Mac

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Select a name for the external drive, which is easier to type in. After typing in the name of the external drive, you have to choose a format. There is a drop-down menu. Once you click, it will present you with different options. Select the one that best matches your requirement for the format wd elements. Mac OSX 10.9.x, and 10.10.x include a built in utility known as Disk Utility that can be used to partition and format a hard drive. To partition and format the drive with Disk Utility, follow these steps: 1. Double left-click on the Mac HD, the internal Mac hard drive visible on the top-right corner of the desktop screen. However, the fact is that the WD hard drive is detected by macOS but it is not set to show up on Mac. In this case, you can show the WD hard drive by changing the preferences: Step 1: Go to Finder Preferences General, make sure the 'External disks' option is ticked. This will make the recognized WD hard drive show up on the Desktop.

Summary :

Sometimes, you might find that some files are not showing up in the external hard drive. In the following contents, we will discuss about the possible causes and solutions, as well as an effective and reliable way to recover data for the external hard drive.

Quick Navigation :

Problem – Files Not Showing in External Hard Drive

Although external hard drives have brought as great convenience in daily life and work, there are chances that they might fail to display some of their files or even seem to have lost them completely, despite the disk capacity in disk properties being shown as utilized.

You will be able to tell that it is indeed your files utilizing that space in the external drive if you have a general impression of how much space your data occupies.

But here is the problem - people sometimes find their files not showing in external hard drive and get anxious; they are afraid of losing the important files forever. What is really happening when this issue is present? Can you fix it or rescue the missing data here?

I will answer those questions for you. Now, let's start with rescuing files missing from external hard drive with MiniTool Power Data Recovery.

When data recovery is done, I will explain the possible causes for files not showing problem and then give corresponding solutions. In the last section, I am going to help you know more about the external hard drive you use.

Recover Data from External Hard Drive

When you finally discover that some files are missing from external hard drive or even a partition in it is damaged/lost, you must conduct data recovery on external hard drive right away.

In this case, please stop writing any new data into the external hard drive and then follow the operations below to recover data with MiniTool Power Data Recovery easily. This software will light the hope of data recovery as long as the external hard drive is not physically damaged.

Tip: Please read Recover Files From Dead External Hard Drive With Actionable Way carefully if your external hard drive has become dead/corrupted.

3 Steps to Recover Data from External Hard Drive

When you find that some useful files not showing in external hard drive are actually lost, please adopt MiniTool Power Data Recovery immediately.

Then, follow this tutorial to recover data.

Step 1: connect the external hard drive to computer. Launch MiniTool Power Data Recovery, and then choose Devices at the top.

Step 2: select the target external hard drive from the right side and click on the Scan button.

Note: If your external hard drive is not shown here, please turn to External Hard Drive Doesn't Appear - How To Fix & Recover Data to find out the possible reasons.

Step 3: during the scan, you can see more and more files being found by the software. Now, you can browse them one by one to check the ones you need and then choose a safe location to store them by pressing the “Save” button. After that, click on the OK button to confirm your selection. Soon, the data you choose will be recovered to the appointed location.

When you can confirm that all data you need are recovered successfully to another device and all the existing files have been backed up, you can choose to format the external hard drive in order to use it again. Additionally, you may follow the methods given below to try to fix the current external drive.

How to fix when external hard drive stops working?

A relatively comprehensive analysis & fix plan about external hard drive not working issue are given here to help people get out of trouble.

Why Can't See Files in External Hard Drive & How to Solve

I find files missing from external hard drive become a frequently discussed issue in many forums. So there must be some ideas that catch the point.

Based on this, I decide to make a list of the possible reasons and useful suggestions for users to refer to. Here, I have summarized 4 main causes as well as the solutions in Windows 7 through internet searching and actual operations.

4 Causes That Can Be Fixed Directly in Windows

  1. The files are hidden.
  2. There are file system errors.
  3. The “CheckedValue” is suffering from virus infection.
  4. The mirror image in memory is damaged.

Possible cause 1 – the files are hidden.

Sometimes, the files are not really missing from external hard drive; they’re just hidden and not being shown. Here are 4 solutions to unhide them.

Solution 1:

  1. Type cmd to the search box and press Enter.
  2. Right click on the cmd.exe and select Run as administrator.
  3. Input DIR/A x:-s (x refers to the drive letter of your external hard drive). The meaning of this command is: list the non-system files in x: drive.
  4. If this command returns nothing, it means your folder has been marked as protected system files, and then you can refer to the second solution.

Solution 2: check whether the files are endowed with system property.

  1. Run control folders, or go to Control Panel and Appearance and Personalization.
  2. You can see the window Folder Options.
  3. In view tab, check show hidden files, folders, and drives and uncheck Hide protected operating system files (Recommended).
  4. Then check whether the files/folders are there.
Tip: If the checkbox is not optional, you can run 'cmd', and input 'attrib -H -S X:folder name /s /d' (X: means the specific drive letter of the external hard drive and can be replaced by D:, E:, F: etc.) Then press 'Enter' to make it optional. Please pay attention to the space between the commands.

Solution 3:

  1. If your files keep missing from the external hard d drive, run cmd and press Enter key.
  2. Then, if the hard drive letter is O:, you should enter this command: attrib -h -r -s /s /d o:*.*.
  3. Finally, check if the real files will be showed.

Solution 4:

If all solutions above failed, try the following process which is most complex:

  1. Run cmd.
  2. Type the location of the external hard drive. Example: 'd:', 'e:', 'f:', etc.
  3. Type dir /ah. You will now see the files/folders with hidden attributes.
  4. Type attrib [name of file/folder] -r -a -s -h.
  5. You should repeatedly type dir /ah after un-hiding some files/folders so you know if the files/folders are now appearing or hiding.
  6. Finally check your external hard drives, all data should be there.

Please note:

  • If you're going to unhide files, you should type the whole name plus the expanded-name. Example for file named party: attrib party.jpg -r -a -s -h.
  • If you have folder names with 6 characters or more, type the first 6 characters followed by '~1'. Example for folder named birthday: attrib birthd~1 -r -a -s -h.

Possible cause 2 – there are file system errors.

In some cases, the files may be not showing in external hard drive because the file system is corrupted or because it doesn't contain a recognized file system. At this time, you had better recover data from external hard drive firstly.

Here's how to confirm:

  1. Right click on the external hard drive.
  2. Choose Properties.
  3. Select Tools tab and click on the Check now button.
  4. Check Automatically fix file system errors from the pop-up window.
  5. Click on the Start button to begin and wait for the process.

Possible cause 3 – “CheckedValue” is suffering from virus infection.

Here’s how to fix:

  1. Run Regedit.
  2. Then, follow this route in Registry Editor: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerAdvancedFolderHiddenSHOWAL.
  3. Check whether the data value of CheckedValue is 1.
  4. If NOT, delete CheckedValue, create a new DWOR in the blank and rename it as CheckedValue. After that, modify the value data as 1.


Possible cause 4 – the mirror image in memory is damaged.

Sometimes the mirror image in memory is damaged and the operating system does not respond a timely refresh, which happens by chance.

How to fix: restart the computer and then reconnect the external hard drive to check if the actual files are shown.

Note: Relatively speaking, this is not a very reliable solution, and only works occasionally, because it happens occasionally.

That's all for the solutions. In fact, each solution has helped many users get rid of files not showing in external hard drive problem, and I also hope they are helpful for you.

2 Cases for Missing Files from External Hard Drive

But what's the real story? How exactly did they disappear? These kinds of questions are all over the internet. The following mentioned examples are just a drop in the bucket.

Setup

Case 1:

I have a problem with my external hard disk. I saved some school documents on my drive. When I got to the school computer to copy my home task, then I noticed all my folders went missing, except ones that are not in folder. I still have my used memory, but can't see my folders. Please help me!shegzy4 from Makeuseof

Case 2:

Hey guys I have a problem with my external hard drive ... 2 days ago I've bought a new laptop and when I plugged my hard drive into it to install some games I found that it doesn't contain anything except 2 files. Also it shows 900 GB used space and this means that my old files are still there. So please help me return them back because I need them. By the way I've tried showing hidden folders and everything in folder options.Sarooo from Tomshardware

Faced with such confusion, most users behave like ants on hot bricks, while some users skillfully find that if they try to type the path or address of a specific folder, it opens. However, typically you have stored large numbers of files and folders in the external hard drive and you cannot remember all names of folders…So any better idea?

Tip: At this time, you are suggested to adopt MiniTool Power Data Recovery Free Edition to finish data recovery by using methods introduced in WD External Hard Drive Data Recovery Is Easy Enough.

Learn More about External Hard Drive

Different from internal hard drive, an external hard drive is a portable storage device that can be attached to a computer via USB, eSATA, or Firewire. External hard drives typically have high storage capacities and are often used to back up computers.

Having our videos, pictures and other large files copied to an external hard drive is a safe way to back up things. Besides, external hard drive is always acting as a data storage medium and transmission medium, thus you don't have to carry on computers with you everywhere.

External Hard Drive Becomes a Necessity in Modern Life

External hard drive enjoys many advantages when compared to other storage devices, so they are getting more and more closely to our daily life. Today people are accustomed to bring an external hard drive with us in case of data transmission, such as to deal with working paper between office and home.

By using external hard drive, you can avoid the network requirement, the uploading and downloading process, and time. But, if your families share one computer with you at home, there will be a big risk of data loss. So backing up important data to external hard drive becomes a wise choice.

During the process of using external hard drives, you will inevitably encounter some difficulties, 'external hard drive doesn’t appear in My Computer' and 'files not shown in external hard drive'. I have laid my emphasis on the second issue in this post.

Characteristics That Make External Hard Drive Popular

External hard drives usually have the following advantages in common:

  • Small volume: an external hard drive is usually several inches in size, such as 2.5 inches, 3.5 inches in common.
  • Large capacity: external hard drives always adopt large capacity and the unit is always Terabyte.
  • High speed: external hard drive connected via Firewire usually works at high speed, which makes it rather easy to transfer data between computer and external hard drives.
  • Portability: since external hard drives have small volume, it is available to carry them everywhere.
  • Easy to use: external hard drive is very easy to handle. It can be applied in both Windows & Mac and will be automatically detected in a few seconds. Then you can use it like internal hard drive.
  • Lower cost per GB: the price of external hard drive is getting lower and lower due to proven technique. Normally you only spend several cents per GB on an external hard drive.

Bottom Line

I have noticed 'files not showing in external hard drive' is a frequently asked question in many forums. Therefore, in this post I have summarized almost all feasible solutions for users who have got a headache on this issue.

Remember, external hard drives today have become indispensable medium for us to deal with data backup, privacy protection, data transmission, and so on, so you need to pay more attention to the operations you have made during the usage to avoid unnecessary trouble.

What's more? Once something unlucky happens and leads to serious data loss, you should stop all operations and turn to reliable solutions quickly, so as to ensure the largest possibility for data recovery.

Files Not Showing in External Hard Drive FAQ

How do I fix my external hard drive not being recognized?
Actually, there are many reasons that an external hard drive can't be recognized by computer: insufficient/unstable power supply, missing driver letter or drive letter conflict, file system corruption, broken USB port, etc. You should find the exact reason and take measures to fix.
How do I show hidden files on my external hard drive Windows 10?
  1. Open File Explorer the way you like.
  2. Select View from the menu bar.
  3. Click Options and choose Change folder and search options.
  4. Go to the View tab and look for the Advanced settings area.
  5. Check Show hidden files, folders, and drives and click OK.
Also, you need to open Windows Explorer by clicking on This PC/Computer. Then, you should type kind:=picture into the search box located in the upper right corner to search all partitions on the hard drive for pictures. Wait until the search is over.
Wd Elements Not Showing Up On Mac
How do I transfer everything from my computer to an external hard drive?
Microsoft provides a useful tool to help users transfer programs and data easily. Just click on the search icon/box -> type Windows Easy Transfer -> Select An External Hard Disk or USB Flash Drive as the target drive to store data -> click to install to external hard drive.
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Summary :

Sometimes, when you connect an external hard drive to your computer, you may find it fails to show up. The external hard drive not showing up problem occurs frequently on Windows PC or Mac, and it could lead to data loss.

There are some useful fixes to the external hard drive not detected on Windows 10. Please read this page offered by MiniTool to know how to access the drive without data loss.

Quick Navigation :

External Hard Drive Not Showing Up PC

Whether you're plugging in a new hard drive or an old one to your computer, it is possible that you can't see it. Some people even reported that the external hard drive is showing up in devices but not in my computer. This is not a rare issue; it has ever happened to many people and will be happening to more.

What are the possible causes for external hard drive not showing up on computer issue?

  • Insufficient power supply
  • Lack of drive letter
  • Outdated drivers
  • File system issues
  • Partition problems
  • Dead USB port

In the following content, I’ll mainly discuss external hard drive not showing up/recognized on Windows 10 in 2 different situations. After that, I’ll tell you what do I do if my hard drive is not detected.

What to Do When You Can't See External Hard Drive

Many people have the same experience – they suddenly find an external hard drive is not recognized by the computer; it won't show up in File Explorer (PC not recognizing external hard drive). The first thing to do at this time is checking whether there’s an AC power adapter and whether it’s plugged in. If not, please plug it into your PC properly.

After that, you should press Windows + E to open the File Explorer and check whether the external drive appears now.

Open Disk Management to Check

If the external or USB hard drive is still not showing up (WD external hard drive or Toshiba hard drive is not showing up in File Explorer), your next step is to open Disk Management and check.

  1. Open Windows search by pressing Win+S.
  2. Type disk management.
  3. Select Create and format hard disk partitions.
  4. Browse the drives list to look for your external disk.

If you find the external hard disk showing up in Disk Management as unallocated/not initialized/offline, it would be easy to fix the external hard drive not recognized problem (refer to Method 2: Check & Fix the Drive in Disk Management below). This is what people described as external hard disk detected but not showing in My Computer.

Seagate external hard drive not showing up.

I know there are a million posts about this issue, but I haven't come across one that fixed my issue and I really don't want to have to shell out a ton of money recovering my data. Running Windows 10 on an Asus K55N and connecting a Seagate Free Agent Go Flex Desk 2TB external drive. When I connect the drive, it shows in Disk Management and the Safely Remove Hardware icon, but I can't get it to populate in File Explorer. I have not tested on another computer, but I have tested with a different USB cable and was able to connect two other external drives. I did the trial of the Seagate Recovery Suite and was able to see all my files listed, I was just hoping to not have to pay to recover the data (if that's what it boils down to, so be it).- said Corey_23 on Tom’s Hardware Forum

Please read Recover Data From Disk Shows As Unknown Without Damaging It to learn how to fix this.

Tip: If Seagate external hard drive not showing up on Windows 10, can you access data in it? Please read Exciting News: Seagate Hard Drive Data Recovery Is Simplified and learn how to finish Seagate external hard drive recovery.

WD external hard drive not recognized Windows 10.

Case:

I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. It doesn't show up in My computer, Device Manager or Disk Management. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. The drive works fine on my other computer. It has the WD Unlocker Software built in.- posted by Lagnaetti on Windows 10 Forums, Drivers and Hardware

Obviously, Lagnaetti finds that his external hard drive is not being detected by My computer, Device Manager or even Disk Management. He wants to know how to fix the external hard disk not detected issue.

As said before, if the WD external drive doesn’t show up on your PC, you should first open Disk Management to have a look. If the WD external disk shows as unallocated/not initialized/offline, you can make it appear easily by formatting, creating a volume, initializing to mbr/gpt, or setting online. However, what if it doesn’t appear?

WD External Hard Drive Not Showing Up in Disk Management

If the WD external hard drive still isn't showing up in Windows Disk Management (computer is not detecting/reading or doesn't see the external hard drive), you should consider making the USB/external disk detected by restarting your computer, enabling legacy USB support, and using a different USB port. It’s possible that the USB port you use is failed so your computer won't recognize the external hard drive. Please try a USB 2.0 port if you're using USB 3.0 and connect the drive directly to the Windows PC instead if you’re using a USB hub.

In fact, there are some cases in which an external hard drive doesn't show up since it has being broken physically. Yet, there are still chances that the unrecognized hard disk can be repaired.

Tip: The WD external hard drive is used widely by people throughout the world. And I advise you to recover data from WD external hard disk which is not detecting. To know “how do I fix my WD external hard drive not showing up on my computer”, please read the next part of this article.

In addition, there are also some people who said their PS4 external hard drive is not recognized or Xbox One external hard drive is not detected/not showing up. I suggest that they connect the external hard drive to the computer and check.

What if the external hard drive still not showing up? When your external hard drive won’t show up on PC, you should first go to check it in Disk Manager. If your computer is still not recognizing external hard drive, you need to try the methods mentioned in this part.

How Do I Get Windows 10 to Recognize My External Hard Drive

External hard drive doesn't show up is a hot topic. Many people said they can't find external hard drive on the computer (computer doesn't find external hard drive). If you also encounter the portable hard drive not showing up (external HDD not showing up) on Windows 10 or other Windows systems, please change a USB port, check in Disk Management, run troubleshooter, update driver, etc.

11 useful solutions you should try:

  1. Change a USB port.
  2. Check the drive in Disk Management.
  3. Run the Troubleshooter.
  4. Update/uninstall/roll back driver.
  5. Reinstall USB controllers.
  6. Enable legacy USB support in BIOS.
  7. Update system to the latest version.
  8. Disable USB selective suspend setting.
  9. Update motherboard chipset drivers.
  10. Fix the system built-in drivers.
  11. Kill virus on the computer and external drive.

Is your external drive not showing up? There are many useful workarounds for fixing the external hard drive not being detected in Windows 10 (how to repair hard disk not detected in Windows 7 is basically the same).

Method 1: Turn to Different USB Port or Computer

Change a USB Port

I find my computer doesn’t recognize my external hard drive because the USB port is broken. I tried a different USB port and it worked. If the external HD is not showing up when it's connected via a USB 3.0 port, you can also try a USB 2.0 port to detect the drive. Besides, you should try to connect the external hard drive directly to your PC and see whether your computer can detect the USB drive.

The USB drive not showing up Windows 10 may also occur when the power supply of a USB port is not sufficient. In this case, I advise you not to use USB hubs because some of them are not able to provide enough power supply to the external hard drive.

Method 2: Check & Fix the Drive in Disk Management

Sometimes, an external hard drive not showing in my computer (Windows Explorer) could appear in Disk Management. How to open Disk Management:

  1. Press Windows + X keys.
  2. Click on Disk Management option from the pop-up menu.

What prevents a drive from showing up:

  • External hard drive Unallocated
  • External hard drive Offline
  • No drive letter

How to fix the problem in the above 4 cases?

Case 1: Create a New Volume

  1. Right click on the unallocated space.
  2. ChooseNew Simple Volume(or other volume types you need).
  3. Click on the Next button in the New Simple Volume Wizard Welcome window.
  4. Specify the volume size and click Next.
  5. Finish Assign Drive Letter or Path and click Next.
  6. Finish Format Partition and click Next.
  7. Click on the Finish button in the New Simple Volume Wizard Completing window.
  8. Wait for the operation to complete.

Watch how to Create Partition with MiniTool Partition Wizard.

Case 2: Initialize Disk

  1. Right click on the unknown, Not Initialised disk.
  2. Choose Initialise Disk from the context menu.
  3. Choose a partition style from MBR and GPT and click on the OK button to confirm.
  4. Wait for the operation to complete.

Use MiniTool Partition Wizard to Initialize to MBR Disk or Initialize to GPT Disk.

Case 3: Set Online

  1. Right click on the disk which shows Offline.
  2. Choose Online from the pop-up menu.
  3. Wait a second.

Case 4: Change Drive Letter and Paths

Another way to make the unrecognized or undetectable WD external hard drive (WD Elements) show up on your PC is to change the drive letter.

  1. Right click on the disk partition which has no drive letter.
  2. Choose Change Drive Letter and Paths from the context menu.
  3. Click on the Add button in the pop-up window.
  4. Assign a drive letter to the partition and click OK to confirm.
  5. Wait a second. The drive will show up and work again.

Change Drive Letter more easily with MiniTool Partition Wizard.

Do you want to recover your files from external hard drive not detected? If yes, please read the following tutorial.

Bonus Tip: How to Recover Files from External Hard Drive Not Detected

Step 1: download, install, and launch MiniTool Power Data Recovery. Then, connect your external hard drive to PC.

Step 2: shift to the Devices tab at the top and move your cursor to the target external hard drive.

Step 3: click on the Scan button to scan the selected external hard drive.

Step 4: browse the scan results during the scan. Alternatively, you can wait until the end of the scan and then select the files you want to restore.

Step 5: press the Save button and choose another drive with enough free space to store the recovered files.

Step 6: press the OK button to confirm the selection and start external hard drive file recovery.

At last, you can check the recovered files to put an end to the recovery work.

Tip: MiniTool Power Data Recovery can’t work for Mac. If you need to recover files on Mac, please use Stellar Data Recovery for Mac instead. If your (external or internal) hard drive not showing up Mac and you want to fix it, please read this page.

Please read this page if your external hard drive seems dead and you need to recover important data from it:

If you are stuck in finding ways to recover files from dead external hard drive efficiently, this passage will be very helpful.

Method 3: Run the Troubleshooter

For USB device not recognized in Windows, there is a useful tool to help: Hardware and Device Troubleshooter.

How to Run Hardware and Device Troubleshooter

  1. Open Settings the way you like.
  2. Choose Update and Security from Windows Settings panel.
  3. Go to the Troubleshoot tab.
  4. Scroll down to choose Hardware and Devices from the right pane.
  5. Click on the Run the Troubleshooter button.
  6. Wait for the detecting to complete.
  7. Once the scan is completed, Windows will list the found issues.
  8. You should choose the issue you want to fix and click Next.

Method 4: Fix Device Driver Problems

Format Wd Elements For Mac

If you find your Toshiba external hard drive not showing up on PC (showing as unrecognized), you can open Device Manager to uninstall (or delete) the driver. Then, open My Computer or This PC to check whether the external hard drive shows up now or not. If it doesn’t show up, please restart your computer and check again.

How to Update, Uninstall, or Roll Back Driver

Wd elements drive not recognized
  1. Press Start + X keys on the keyboard.
  2. Choose Device Manager from the pop-up menu.
  3. Expand Disk drives option.
  4. Right click on the problematic drive.
  5. Choose from Update driver, Uninstall device and Properties.
  6. Finish the rest steps by looking at system prompt.
  • The Update driver feature helps to fix the USB drive not recognized problem due to a corrupted/outdated device driver.
  • The Uninstall device feature is used to uninstall your USB external hard drive with the issue. After that, you should remove the USB device from the computer and then reconnect it after at least 1 minute. This is useful when your USB driver has become unstable or corrupt.
  • The Properties feature will help you further diagnose the problem by looking at the error Besides, you can choose to Roll Back Driver by shifting to Driver tab after clicking Properties.

Method 5: Reinstall USB Controllers

Also, you should open Device Manager using the above method or other ways you like. Then, finish the following steps.

How to Uninstall USB Controller

  1. Find and expand Universal Serial Bus controllers.
  2. Right click on a device and choose Uninstall device from the context menu.
  3. Click on the Uninstall button in the pop-up window.
  4. Repeat step 2 and step 3 to uninstall all devices under Universal Serial Bus controllers.
  5. Restart your computer and Windows will install the USB controllers automatically.

Method 6: Enable Legacy USB Support

Sometimes, you may find your hard disk not detected in BIOS. This may be caused by the disabled Legacy USB Support.

How to Enable USB Support

  1. Restart your PC.
  2. Press the corresponding button to enter the BIOS utility.
  3. Shift to Advanced tab.
  4. Choose USB Configuration.
  5. Select Legacy USB Support and set it to be Enabled.
  6. Exit and save changes.
Note: the process will be a little bit different on different computer motherboards.

It’s not an easy task to recover data from a hard disk that is not detected in BIOS especially when the disk is an internal one. The good news is MiniTool Power Data Recovery bootable edition provides an easy way to recover data when the PC won’t start. As for how to recover data from undetected internal hard disk step by step, please read:

If you’re stuck in the data recovery from corrupted internal hard disk, the solutions and software provided here will be of great help.

Method 7: Install the Latest Windows Updates

This method has the same functionality as the Update driver.

How to Check for Updates

  1. Type Windows Update into the Cortana search box.
  2. Select Check for updates from the Best match.
  3. Click on the Check for updates button and wait.
  4. Finish the rest operations according to prompts.

If you find some files get lost after Windows Update, please use MiniTool Power Data Recovery to recover data at once.

Method 8: Disable USB Selective Suspend Setting

How to Disable USB Selective Suspend Setting

  1. Type power plan into the Cortana search box.
  2. Select Choose a power plan from the search result.
  3. Click Change plan settings next to the plan used currently.
  4. Click Change advanced power settings.
  5. Find USB settings and click on the + button to expand it.
  6. Click on the + button to expand USB selective suspend setting.
  7. Change Setting to be Disabled.
  8. Click on the Apply button to confirm and click on the OK button to close.

Method 9: Install the Latest Chipset Drivers for Motherboard

  1. Look for the documentation of your computer to find the name of the motherboard manufacturer.
  2. Visit the website of the manufacturer.
  3. Find the drivers proper for your motherboard and install it on your computer.

Method 10: Repair the System Built-in Drivers

  • Press F8 or another button to enter the safe mode during the boot process; select restart or shut down the computer and power on it later to enter the normal mode (to repair the registry).
  • If the problem persists, please enter safe mode again to choose System Restore in order to restore your system to an earlier point when there’s no such problem.
  • If the problem persists, please use the system disk to repair; open the command prompt, enter SFC / scannow, press Enter and insert the original system disk to repair the system
  • If the problem persists, please set the CD-ROM as the first boot device in the BIOS; then, insert the system installation disc and press R key to select repair installation.
  • If the problem still persists, I advise you to reinstall your OS.

Method 11: Run Anti-virus Program

If your PC is attacked by virus, unfortunately, any external hard drive connected to this PC will be affected. The virus may cause the external hard drive not showing issue. Please run anti-virus software to kill the virus and get Windows 10 to recognize your external hard drive.

RECOMMENDATION:

To recover data from virus infected external hard drive, you can try using MiniTool Power Data Recovery because of its excellent performance, high security, and simple operations. How to recover files after virus attack:

I feel glad to share solutions with users to help them recover files deleted by virus attack quickly and safely.

Xbox Not Detecting External Storage

Some Xbox One users said their console isn’t detecting the external storage device they connected. What they should do?

  • Remove and reconnect the storage drive to the console.
  • Connect to another USB port on the console.
  • Power cycle the Xbox console: press the Xbox button on the front side for around 10 seconds -> power on the console to see whether it detects the external storage or not.

How to Fix: External Hard Disk Detected But Not Opening

There are also some people saying that their external hard drive could be detected by Windows, but can't be opened. The most direct reason is the file system problem.

When the file system of your hard drive is not supported by Windows, you won’t be able to access the drive. For instance, Windows gives no support for the ext4 file system (designed for Linux) and the HFS + file system (designed for Mac).

After clicking on the drive, you’ll be asked to format the disk before you can use it.

  • If you choose Format, you should know that all your data saved here will be lost.
  • If you choose Cancel, you will see the message: The volume does not contain a recognized file system.

Actually, themost common causes are:

  • The file system is damaged.
  • The file system is not supported.
  • The drive becomes RAW.
  • The parameter is incorrect.
  • The file or directory is corrupted and unreadable.

2 Methods for Solving External Hard Disk Detected But Not Opening

  1. Run CHKDSK in Command Prompt.
  2. Reformat the drive by using MiniTool Partition Wizard.

There are two useful methods for fixing the external hard drive detected but not opening error: run CHKDSK and format the drive.

Method 1: run CHKDSK.

  1. Type cmd into the Cortana search box on the taskbar (what if Windows 10 taskbar is not working?).
  2. Right click on Command Prompt from the search result.
  3. Choose Run as administrator from the context menu.
  4. Choose Yes in the User Account Control window.
  5. Type chkdsk /r * (* stands for the drive letter) and press Enter.
  6. Wait for the stages to complete.

Method 2: format the drive.

  1. Launch MiniTool Partition Wizard.
  2. Select the drive with an unsupported file system.
  3. Right click on the drive and choose Format from the submenu.
  4. Choose NTFS or FAT32 as the new file system.
  5. Click on the OK button to confirm.
  6. Press the Apply button in the main software window.
  7. Choose Yes in the pop-up window to apply pending changes.
  8. Wait for operations to complete.
  9. Click on the OK button in the Successful window.

Click to see Format Partition Tutorial.

Conclusion

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Though it may seem strange, it is not a rare problem that the external hard drive is not showing up/recognized/detected. There are many factors that could lead to this problem. When you find that your external hard drive is not showing up in your computer, please use the methods mentioned above to help your computer recognize the hard drive. You can also refer to this post to learn how to recover data from your external hard drive in different ways.

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External Hard Drive Not Showing Up FAQ

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What do I do if my external hard drive is not detected?
First of all, you should go to open the Disk Management tool on your computer. Then, browse all the drives in the list to check whether the target hard drive is displayed here. If the external hard drive is found, please format it properly to make it show up.
According to study, the USB drive could disappear due to a lot of reason. The root reason for causing that is the driver of USB is tool old, missing, or corrupted somehow. You’d better make use of the Device Manager to check the status of USB driver.
The reason why a hard drive is not recognized in computer BIOS is not so complex. Once the connection between hard drive and PC is incorrect or the data cable is damaged, you can’t find it in BIOS. The SATA cables can fall out of their connection easily.

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There are many factors to cause external hard drive disappear from the computer. So the corresponding solutions are diversified. For instance, you can change a USB Port, run the troubleshooter, or update the driver of the external hard drive to try to make it appear.